Privacy Policy

Last updated: 31 March 2026

1. Introduction

Planform (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit planform.au or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name and email address (when you sign up, contact us, or request a demo)
  • Scheme name and lot count (when you join our waitlist)
  • Company name (when you request an enterprise demo)
  • Messages you send through our contact form

We also automatically collect:

  • Usage data via Google Analytics (page views, referral sources, device type)
  • IP address (anonymised by Google Analytics)

3. How We Use Your Information

  • To respond to your enquiries and provide customer support
  • To process your waitlist registration and set up your scheme
  • To send you product updates and relevant communications
  • To improve our website and services
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Google Analytics (anonymised usage data)
  • Email service providers (to send communications)
  • As required by Australian law

5. Data Security

We take reasonable measures to protect your personal information, including encrypted connections (HTTPS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use Google Analytics which sets cookies to distinguish users and track sessions. You can control cookies through your browser settings. Our website will function without cookies, though analytics data will not be collected.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

8. Contact

If you have questions about this privacy policy or wish to exercise your rights, contact us at [email protected].